Job: Creditor Liaison Officers, Search Call & Contact Centre - Manchester

One of the best employers in Greater Manchester are looking to add Creditor Liaison Officers to their already successful team.

The purpose of the role is to actively maintain and improve on the current relationship with the creditors, ensuring the service remains efficient and that information is provided accurately. To ensure any difficulties are identified and improvements suggested and implemented.

To negotiate reduced settlement arrangements, taking into consideration the clients financial circumstances and ensuring the arrangement agreed is advantageous to the client and the company.

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Main Duties and Responsibilities

1. To effectively act upon creditor information received in relation to client accounts.

2. General data input of client information.

3. Analysing information received and pro-actively identifying discrepancies.

4. To build and maintain creditor relationships by way of pro-active communication, both written and verbal.

5. To effectively deal with all associated creditor administration in order to satisfy creditor requirements.

6. To provide efficient communication channels with other departments.

7. To provide accurate monthly reports on creditor activity.

8. To negotiate mutually acceptable reduced settlement figures with the creditors and debt management arrangements.

9. To give feedback where necessary to the Creditor Liaison Team Leaders.

Hours are flexible between 7am and 8pm with 1 in 3 Saturdays

The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role

Essential Criteria

1. Excellent communication skills.

2. Time management skills.

3. Concise and efficient in the delivery of all verbal or written communication.

4. Meet strict deadlines and targets.

5. Be a team player and provide additional support to the department.

Company Information

There are a number of perks and benefits about being associated with this particular organisation :

· On site gym and subsidised cafeteria

· Family feel to the organisation where individuals are truly valued

· Motivational and inspirational culture which allows staff to hit their targets

· Good progression opportunities

· Close to public transport links with free parking too

Salary is £15.5K per annum