Job: Customer Service Administrator x 12, Connections Employment Agency Limited

  • Employer: Connections Employment Agency Limited
  • Posted: 16 Apr 2008
  • Reference: 40179
  • Contact: Mrs Heather Nutton
  • Location: Hazel Grove
  • Sector:Customer Service - Customer Service Advisor
    Customer Service - Customer Service Assistant
    Customer Service - Other Customer Service & Call Centre
    Secretarial & Admin - Administrator
  • Job Type: Permanent
  • Salary:Excellent salary package

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Process customer orders and contracts. Order book reconciliation. Query resolution. Proactive order book management with the appropriate Account Manager on one's own accounts from order receipt to delivery. Liasing with Logistics and Buying to identify stock/order status, through ALM and day to day contact. Resolution ( and escalation when required), of issues eg. Shortages, complaints order fulfilment problems. Help to monitor and ensure standards of department within the team. Develop and maintain customer focus by identifying and day to day operational issues. Visit customers in their working environment on a regular basis.

ASSESSMENT DAY ON 24TH APRIL FROM 9AM - 12NOON.

Hours - 8.45am - 4.45pm

Lunch - 1 hour

Holidays - 25 days + stats

Benefits - discounted BUPA, free on site parking, free on site gym, pension and subsidised canteen.

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